Privacy Policy Updated for 2026
Protecting your data is fundamental to our process.
Introduction and Scope
At Silorynthiva, we believe privacy is more than compliance—it’s about trust. This policy explains how we collect, use, and safeguard your information when you use our services or website.
Our privacy practices comply with the Protection of Personal Information Act (POPIA) and other South African requirements. By using our site, you agree to the terms described here.
What We Collect
We collect information you provide directly, as well as data automatically generated by your use of our site and services.
Information You Provide
- Full name, business name, and contact details
- Project description and business requirements
- Feedback or communication sent to our team
- Survey responses or support queries
- Preferences for communication or updates
Information We Collect Automatically
- Device type, browser, and operating system
- IP address, location, and usage logs
- Pages viewed and actions taken on the site
- Cookies and analytics data for performance
- Error reports and diagnostic information
How We Use Your Information
We use your information to provide services, improve our website, and communicate updates relevant to your interests.
- Responding to inquiries and support requests
- Providing tailored services and solutions
- Enhancing website security and reliability
- Analysing service usage for improvements
- Sending updates and relevant communications
- Complying with legal or regulatory obligations
- Protecting against misuse or security risks
Our Commitment: We never sell your information and always handle it with care. Data is only shared as outlined below or where required by law.
How We Share Data
Data is only shared with trusted partners, service providers, or when legally required. We ensure all partners meet security and privacy standards.
Service Providers & Partners
We may share necessary information with technology partners for hosting, analytics, and communications. Each is contractually bound to protect your data.
Legal & Regulatory
Information may be disclosed when required by South African law or regulation.
Anonymous & Aggregated Data
We may use de-identified data for analytics and reporting without identifying you personally.
Your Rights & Choices
You have the right to request access, correction, or deletion of your information. Contact us to exercise your rights under POPIA.
- Request a copy of your personal data
- Correct or update your personal data
- Request deletion of your information
- Receive your data in a portable format
- Object to certain data processing uses
- Request restrictions on processing
To exercise any of these rights, please contact our privacy team using the details below. We will respond promptly and in line with POPIA.
How We Protect Your Data
Your data is protected by technical safeguards and strict access controls. We regularly review security practices to keep your information safe.
Technical Safeguards
- Encryption of sensitive information
- Regular vulnerability assessments
- Secure server infrastructure
- Access logging and monitoring
Organisational Safeguards
- Staff privacy training and awareness
- Strict confidentiality agreements
- Regular internal compliance checks
- Clear data handling policies
Data Retention
We retain data only as long as needed for the purposes stated or as required by law.
- Stored for the duration of your engagement
- Kept for ongoing improvement purposes
- Retained to ensure service continuity
- Stored per legal retention periods
- Only retained with your consent
When no longer needed, data is securely deleted or anonymised.
Cross-Border Transfers
Data may be processed outside South Africa where partners are involved, but always with safeguards in place.
- Transfers to compliant partner countries
- Safeguards via standard contractual clauses
- Data minimisation for transfers
- Regular reviews of partner security
Cookies & Tracking
We use cookies for essential functionality, performance monitoring, and to personalise your experience.
Types of Cookies Used
- Support core site navigation and features
- Track usage and help improve site speed
- Remember your preferences on our site
- Enable extra features and integrations
You can control cookie preferences at any time in your browser settings.
Policy Updates
We may update this policy as privacy requirements evolve. Changes are posted here and take effect immediately.
- Notice provided for major updates
- Effective date shown at page top
- Review policy regularly for changes
- Contact us for questions about updates
Continued use of our site means you accept any updated terms.
Contact Our Privacy Team
Questions or requests? Contact our privacy officer using the details below.
Silorynthiva
3 Bridgeway, Century City, Cape Town 7441 South Africa
Phone: +27531788757
Email: content@silorynthiva.sbs
Last updated June 6, 2026
Effective from June 6, 2026